Here’s what our customers are saying about us! If you love your Culligan system and service, please share your experience with us on social media and leave us a review!
I want to thank you for the quick response. Robert showed up this morning and we checked a few things and he resolved the problem in no time. He is very knowledgeable, and very professional. I would recommend him to anyone who has an issue with their water softener!!!
I contacted Culligan about clearing up the hard water issues I’ve dealt with for over twenty years. They sent Rick Elie out, and it could not have been a better experience. He tested our water, confirmed my suspicions, and developed a plan to successfully improve our water issues. Rick bent over backwards to help us get the systems we needed in place for both clean air and water.
Christian’s service was excellent, especially today! We both had Covid and Kaye was happy to carry the 10 bottles of water into the garage for us and said he would pray for us. It’s clear how compassionate and service oriented he and the company is. We use Culligan for our business, home, and daughter’s home and would recommend Culligan of Springfield to all!
Just had a new HE water softener installed and our water definitely is a significant change from what we were accustomed to. Rick did a fantastic job in presenting our options and then Zach impressed with the installation. Everyone should take advantage of having Culligan change their water quality!
Way to go, Connor! I had a virtual call at the time of my salt delivery and Connor went in and did his job, closed my garage door, and was just great. I was so pleased with his service.
Let’s talk about Rick Elie with Culligan Water of Springfield! What a chipper and courteous man to start off. Despite having a mask on the entire time it was very easy to see the smile in his eyes. Rick was very respectful in our home, even the cat loved him! It is not every day that someone needs an entire new water softener and he was incredibly considerate to help out with pricing. He was very resourceful, knowing all the answers to each question we had. Not only that but he reassured us over and again that we could call him at anytime we needed. Overall the service was great and we would not hesitate to do it again as long as we have him helping us! If anyone would deserve a raise it’s Rick Elie!
I wanted to express what a polite and courteous service call that Zach made at my house today changing our filters. He was one of the best service technicians that has come to our residence, I was highly impressed with this young man. Zach, truly great customer relation in building the Culligan name
I have so many nice things about Christian and how helpful he is in carrying bottles in and helping with any questions I have, he’s such a nice young man.
I just wanted to call in and give you high praise and a rating of five stars. Armando did a fantastic job in resolving my rotten egg smell with your HE Softener Cleer. He installed a empty housing so that he could chlorinate my lines and hot water heater which immediately eliminated the “smell”. Hew took the time to explain the system and make sure the area was cleaner than when he walked in. If you have well water, this is the company that you need to call!
I want to thank everyone that was involved on doing the repairs with our softeners. The Softeners are working like they should be. This is due to the hard work you and your team put into making this happen.
I was very pleased with Robert’s work on our AC30 Reverse Osmosis Drinking Water System. He explained the system very well to me and I feel confident about the quality of my drinking water.
I would like to thank Rick Elie for his time and service. He made several trips to help me with my water issues. His positive attitude and willingness to help was greatly appreciated!! A good man with a passion to serve. Thanks Rick for all you did!!
What a great service! Not only placing an order was simple and straightforward, but a service we received was performed at highest professional level. Robert, very experienced technician accomplished replacement of our old and defunct water softening system in ‘no time’. Explained to us in great detail how the new system works, and how to get the best out of it from user’s point of view. Also explained to us what our options are in regard to servicing the system in the future.
We were, and still are very impressed with the excellent service provided to us! We would recommend your company to anyone interested in installing a water softening system.
When our water main was frozen over, I knocked on Robert Nesta’s door and he dug through the snow to get it turned off for me and protect my house. I’m not even a Culligan customer, but Robert’s kindness had me in tears. Great, caring employees at Culligan of Springfield!
Robert M and Robert N installed a rental Medalist Water Softener and a AC 30 Reverse Osmosis drinking water system. They were friendly, polite and very neat in appearance. Now I have soft water and great drinking water. No more lugging home gallons of water from the grocery store. My old water softener went out and I just had to replace it! The rental was a great option, if it is not working, I just make a phone call and don’t have to go down to the basement to see what the problem is.
Yes it is working!! No more hydrogen sulfide smell or odor! Thank you for the solution!
I wanted to say how happy I was with Nesta. He did a great job explaining my system to me, and I love my new water!
Stopped in for a part, recently. These folks have always been helpful, knowledgeable, accessible, and fair. A fantastic local business with great filtration equipment that last for years and years.
You won’t find a better place to rent or buy a water softener.
They have the best customer service of about any company I’ve ever dealt with. They ensure you are 100% satisfied with system.
Great customer service. Friendly folks.
We LOVE Culligan water, they provide excellent service and products!
Robert M did a great job with the installation and repair, was friendly and polite, now I have soft water and no more rotten egg smell. I am very pleased with my purchase and would recommend Culligan!
Will highly recommend. They have solved my Lyme problem with their softener system and thanks to their reverse osmosis system we no longer have to buy spring water for drinking. Really appreciated our sales man Rick Elie. Answered all question with full knowledge and and even checked on things the day of install. Unfortunately I don’t remember installers names but they did a timely and efficient job.
My mother had her very old system replaced with the updated product, we were so pleased with sales and service I can”t say thank you enough. Sales adviser, Rick, was friendly, knowledgable, and we were pleased with the entire process. The service adviser, Robert, is always helpful. cleans up after himself and is very friendly and helpful. We did require another trip for some explanation, Rick was quick to respond to all of our questions. Overall customer service A+.
Robert exceeded my expectations 110%. He does great work. Robert explained my options and then quietly allowed me to make a decision. He did a nice, clean job.
I was very happy with the service that Armando provided today. He followed up with us after install to check our new HE water softener and I’m very satisfied with the quality of the water. I am going to highly recommend Culligan to family, friends and neighbors—Armando was outstanding on following up to make sure we received great service!
Called to pay my bill and spoke with Christian. He is the sweetest, most helpful guy! He is a great representative of Culligan.
Called in today and received great customer service from Carol. She was very professional and answered all my questions. If I needed someone in a CSR position, i would have offered her a job.
Rick was great! Culligan has been a life saver for me at my age !
I am impressed with my new HE water softener and Aquasential Reverse Osmosis that was recently installed. Rick did a excellent job in presenting the options and explained in detail the advantages of the High Efficiency water softener. The installation was done in a professional manner and the technician did a great job.
I really appreciate the salt delivery service. The delivery driver, Bryce, is a very nice and helpful man!
Lorne was very professional and respectful. I wish all my service calls from companies in the past year had been as pleasant as Lorne.
The guys did an awesome job on the install last week at the local hospital! Would recommend Culligan to all businesses!
Kudos to Lorne for the great service today. He was very thorough and just top grade. I’ve always gotten good service from Culligan
I was very pleased with the way Robert went out of his way to appease my schedule. I can’t give enough compliments to him!
I had a really great experience with Rick, he was so helpful, and I was very impressed by his kind and engaging personality. The service has been wonderful since install too!
Just wanted to thank you again, got everything installed today. The install guy (JP) worked his tail off lol. He was exhausted when he left. Almost 7pm by the time he got it all finished. He went over and above to get the job done, he deserves an extra pat on the back. Anyway, thank you again Culligan!
I was very impressed with Lorne, and am thankful that he went above and beyond. Rick in addition did a great job with his technique and both very professional.
From the first call Culligan Water of Springfield was professional. We had an older system we had moved with us from Kansas City and installed downstairs that I now wanted to price out having them move upstairs or price out a unit for upstairs. Rick looked and said the old system needed a new tank but that the whole system had a lifetime warranty. He priced out the tank and the install. He then found out they don’t make the tanks anymore so we ended up with a new unit upstairs for just the install fee (not the newest units available but it still awesome). They even hooked it into the upstairs and downstairs refrigerators while they were there. Both Rick and the installer were professional and easy to work with. Thanks, guys!
We purchased a campground last summer. The water was so hard the shower heads in the public shower house stopped working because of calcium deposits. In a matter of days Rick Elie came out and tested the water. We had 3 buildings that had old water softeners. He confirmed none of them were working and the water was actually worse than I thought. He quickly emailed me with some options and had new water softeners installed. I am very pleased with the results. Rick is very knowledgeable and did everything he said he was going to do. I feel like Rick saved us a lot of money and headache replacing washing machines, dishwashers, water lines etc……. We are Culligan customers from now on.
Thank you to you and the team for getting to the bottom of things. As I understood it, the canister filter was overly restricting the flow, or at least not a match considering all the elbows. The difference after the fact was noticeable and Amanda is happy, so I’m happy. “Happy wife, happy life”, right?
It has been absolutely WONDERFUL having the bottled water and we want to express our heartfelt gratitude. It has made a huge difference compared to what we’ve done in the past.
Thank you so much!!!